Jennifer Rabiner, Chief Product Officer at Pearl Health

Jennifer Rabiner is the Chief Product Officer at Pearl Health, where she leads the development of innovative technology solutions that empower primary care practices to excel in value-based care models like ACO REACH. With over 20 years of experience in healthcare, Jennifer has a rich background in both the health system and independent provider segments, as well as direct primary care. Before joining Pearl Health, Jennifer served as a product leader at Hint Health and athenahealth, focusing on value-based care. Her expertise also includes healthcare revenue cycle optimization and system implementation at Deloitte Consulting and Triage Consulting Group, as well as pharmaceutical reimbursement strategy at Millennium Pharmaceuticals. In addition to her role at Pearl Health, Jennifer is an advisor to several health tech startups, where she lends her extensive knowledge in product development and healthcare innovation. In our conversation, Jennifer shares insights on:

• Transforming Healthcare Payment Models: Jennifer discusses the shift from fee-for-service to value-based care, highlighting the introduction of ACO REACH.

• Company Growth: Pearl Health’s evolution from supporting small practices to partnering with larger physician groups and health systems, driving product innovation and integration.

• Driving Engagement: Strategies to enhance engagement for both patients and providers, focusing on action-oriented and patient-centric design.

• Key Features of Value-Based Care Products: The importance of patient risk stratification, real-time data, workflow integration, and goal setting.

• Leveraging Diverse Data Sources: The role of claims, clinical data, and social determinants of health in supporting value-based care.

• AI in Healthcare: The role of AI in enhancing clinical decision-making, supporting providers, and maintaining ethical and transparent practices.

• Building in a Capitated Environment: Approaching product development with a dual thesis, focusing on outcomes, iterative development, and usability.

• Integrating Customer Success: The strategic integration of customer success into product development for continuous evolution based on user feedback.

• Future Plans for Pearl Health: Expanding the number of lives covered, entering new markets like Medicare Advantage, and scaling the platform for broader impact.

Jennifer’s insights highlight the strategic role of technology in healthcare and the importance of aligning product development with real-world provider and patient needs. Her approach underscores the transformative potential of data-driven, user-centered solutions in advancing value-based care and driving innovation across the healthcare landscape.

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Where to find Jennifer Rabiner:

• LinkedIn: https://www.linkedin.com/in/jenniferrabiner/
• email: jennifer.rabiner@pearlhealth.com
• Pearl Health: https://pearlhealth.com/

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Where to find Angela and Omar:

• Angela Suthrave
  • LinkedIn: https://www.linkedin.com/in/angela-suthrave/
  • X: https://twitter.com/ASuthrave
  • email: angela@concepttocare.com
• Omar Mousa
  • LinkedIn: https://www.linkedin.com/in/omarmousa/
  • X: https://twitter.com/OmarMHealth
  • email: omar@concepttocare.com

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Referenced:

• Pearl Health: https://pearlhealth.com/
• Keep up with Pearl Health by following their Blog: https://pearlhealth.com/blog/
• Athenahealth: https://www.athenahealth.com/
• Hint Health: https://www.hint.com/
• Value Based Care Explained: https://www.cms.gov/priorities/innovation/key-concepts/value-based-care
• ACO Reach Explained: https://www.cms.gov/priorities/innovation/innovation-models/aco-reach
• Pearl Health’s EMR Integration partner, VIM: https://getvim.com/
• Athenahealth Payer Solutions: https://www.athenahealth.com/who-we-serve/payers
• One of Jennifer’s favorite books, Melissa Perri - Escaping the Build Trap: How Effective Product Management Creates Real Value: https://www.amazon.com/Escaping-Build-Trap-Effective-Management/dp/149197379X
• Jennifer’s favorite productivity tool: https://clickup.com/
• Denver’s StartUp Week, Outcomes Based Roadmap Presentation: https://www.slideshare.net/slideshow/denver-startup-week-outcome-based-roadmaps/251218296
• What is Direct Primary Care: https://www.elationhealth.com/resources/blogs/what-is-direct-primary-care

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